As the thousand people in Washington, whose healthcare is covered for life, figure out how many millions they would like to deny the same benefits, the industry is going through a massive transformation. The system, suffering from misaligned incentives and sophisticated gameplay, is likely the most complex. It is a lot easier to figure out autonomous cars and even “artificial intelligence.” The fundamental question in healthcare is how to maintain the health of every individual in a cost-effective fashion. There is only one class of humans who come close to this objective – providers who take care of patients and clinicians in manufacturing companies who want to solve big problems.
However, providers are suffering from technophobia. In less than five years, steering wheels will disappear from automobiles and humans will be a rare sight in manufacturing and power plants. Machines, without biases, are proving to be superior to humans in many decision processes. Every aspect of medicine, even the most cherished clinical components, will be influenced by machines in a few years. Machines, like it or not, will get better at diagnosis and treatment. The role of the provider will change to explain rather than to determine, for humans constrained by slow evolutionary processes will remain prisoners of the present.
The tsunami in healthcare is on the way. In its foggy supply chain including manufacturers, providers, payers, and patients, sunlight will descend and there will be no hiding anymore. Prevention shall matter more than treatment, non-invasive intervention more than invasive procedures, primary care more than specialty care, inventions more than incremental therapies, the patient more than a singular disease state and care plans more than procedures.
Providers who embrace technology will accelerate this trend and others could get ossified.